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• 3WorldPay Crypto Card Global Coverage？

  The cryptocurrency card can be used at merchants accepting major credit/debit cards, unless restricted by individual, entity, or national/regional sanctions. Please comply with local merchant policies during payment.

• How to register a 3WorldPay account?

  Users can download the 3WorldPay app via Google Play or the App Store. After installation, simply tap 'Register' and enter a valid email address to create your 3WorldPay account.

• Google Authenticator

  Secure Your RedotPay Card with Two-Factor Authentication (2FA)
  Two-Factor Authentication (2FA) plays a vital role in ensuring maximum security for your RedotPay Card. This guide provides comprehensive instructions on binding your 2FA QR code using the Google Authenticator app, along with emphasizing the critical importance of safeguarding your 2FA backup codes.
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  Setting Up Two-Factor Authentication
  To enable 2FA, follow these steps:
  Download the Google Authenticator app: Install it from your device’s app store.
  Scan your QR code: In the app, scan the 2FA QR code linked to your RedotPay Card. Once scanned, the app will generate a 6-digit verification code that refreshes every 30 seconds.
  Enhanced Security
  The 6-digit verification code serves as an additional security layer, especially for sensitive actions like:
  Viewing your CVV
  Modifying 2FA settings
  This ensures only authorized users can access critical features, significantly strengthening your card’s protection.
  Why Backup Codes Matter
  Your 2FA backup code acts as a lifeline if your phone is lost or compromised. Store it securely—it’s your only way to recover access to Google Authenticator in such scenarios.
  Final Reminder
  Enabling 2FA for your RedotPay Card is a proactive step to safeguard financial transactions. By following these steps and preserving your backup code, you not only enhance security but also gain peace of mind knowing your assets are well-protected.
  Tip: For optimal security, avoid sharing backup codes digitally. Store them offline (e.g., handwritten note in a safe place).

• How long does it take for deposits to be credited?

  Normally, a deposit takes between 1 minute to 1 hour, depending on the network conditions. If your deposit has been pending for a while and has not yet been credited, please send your registered email, deposit address, and hash to our staff. We will assist you with further inquiries.